Once you sign up for the plan that best suits your WordPress website, you’ll receive a welcome email with instructions on securely providing your WP admin and FTP login credentials. After we receive your information, we’ll fully implement your plan within 24-48 hours. This includes having one of our support engineers log into your site, connect it to our remote maintenance system, conduct a manual test of the backup process, and update any core files or plugins. We meticulously optimize everything for your unique setup—core files, theme, and plugins—ensuring no downtime or risks to your site.

Yes , Of course, you need to just submitting form and once of executive will give you explain. Also discount available for longer period if you pay up front.

Once you select your plan, simply fill in the required details. We’ll then send you the payment instructions or link. We're currently working on implementing an online payment option and will notify you as soon as it's available.

Most issues are resolved within 2-4 hours if our team can start promptly. For more complex problems or tasks requiring access to third-party services, delays may occur. Your engineer will keep you informed about any blockers or complications.

There are 2 secure options! You can: Include the necessary login credentials during checkout while placing an order. Reply email to your welcome email just after you check out with all your login credentials

There is no contract. You can get the benefit of our service for as little as one-month, though most clients stay with us, However , you can cancel the monthly and annual WordPress maintenance plan any time.

This benefit is exclusive to our Advanced plan, which leverages our fast, WordPress-optimized servers for enhanced performance and service. If you're already with a premium host, we're happy to collaborate with them.

No, our hosting is included exclusively with a maintenance plan. It’s not standard hosting but part of our specialized support environment, tailored specifically for optimal performance and management.

Yes, we can deploy your website to Google Cloud Platform or Amazon Web Services upon request and manage those environments as part of a service level agreement. Contact our team for more information on dedicated environments.

We prioritize customer satisfaction. If you're not happy with our service or if we can't resolve your issue, we'll provide a full refund as part of our satisfaction guarantee.